Download the Emergency Hero App
✔ Lower costs in-app than over the phone
✔ Track your engineer on a live map
✔ Plus no payments taken until the work is complete
How it works
If you'd like to benefit from the lowest price in the UK for an emergency call out, you can now download our NEW mobile app.
Prices on the app includes the first hour AND the call out, making it the cheapest possible price anywhere for same day attendance.
Download The App
First, follow the a link below to download the app. If you’re on an iPhone choose to download on the App Store, and if you’re on an Android phone choose to download on Google Play.
Create Your Profile
In your profile, you can manage your contact details and addresses, track your tradesperson and reflect on your history.
Book Your Hero
Whenever you have an emergency, save on time and money by using the Emergency Hero App!
Our App Supports Local Tradespeople
We work with a trusted network of independent plumbers, electricians, and gas engineers from all over the UK. Instead of sending in overpriced corporate contractors, we connect you with real, local professionals who live and work in your community.
When you book through us you’re helping to keep independent businesses busy and earning; you’re supporting families and local economies rather than large national chains; and in return, you’re matched with experienced tradespeople who care about their reputation and their customers.
"Very professional electrician and showed up on time. Prices are high, but to be expected for an emergency service."
"Friendly, clear on cost and most importantly very quick!! Felt safe and informed about who was coming and when. Thoroughly recommend!"
"In Less Than 1 Hour a Plummer Came. He Looked at The Problem. He Had a Few Difficult Situations. BUT Managed To Overcome Them.""
"Had the problem fixed in no time and cleaned up all the mess. Very efficient and would highly recommend!"
"Called and was allocated a plumber straight away and a time window of 2 hours for arrival. The plumber arrived within 40 minutes"
"Called them and immediately they found me a emergency plumber in my area. He was with me within the hour, sorted my emergency out quickly and efficiently. "
"Quick response, brought in a VERY helpful and experienced plumber who bent over backwards to help out and arrange things for some urgent repairs."
"Rapid response, Excellent communication and very friendly, quickly sorted the problem. 100% would recommend and use again."
"Connor is brilliant - best physio I have ever seen. Switched on, passionate and explains everything clearly which I appreciate. Highly recommended."
"This company sent a lovely man to sort our drains, very polite and told us what he was doing at each step, would definitely call again."
"Never nice to need an emergency electrician, but these guys were great. Got us sorted in no time, and great customer service. Will definitely be keeping their number for future jobs."
"Emergency hero were great in getting my boiler working… arrived within 2 hrs ready for guests to arrive.. Kenneth was a true professional.. thank you 🙏🏻"
"Payment was simple no hidden costs. My engineer was informative and gave options and was out in 90 minutes."
"Quick, efficient service that gave us piece of mind when we needed an emergency electrician, the engineer who came out was with us in less than an hour and was fabulous."
"Really good service from Paul today came really quickly and explained everything to me. Fast reliable service would recommend this company."
"Paul King attended an emergency call out today and went above and beyond to ensure a mains pipe leaking into the kitchen of a care home was fixed so the kitchen can reopen."
"They go through everything with you and let you know all the details which puts your mind at ease I would recommend them 100 percent."
"Prompt, courteous response in our hour of need! (Our mains water supply pipe had been cut through by a plough; repaired asap, but loads of filthy water coming out of all taps and much reduced water pressure."
"The plumber arrived at 3.55pm, found the blockage, cleared it and qas finished by 4.45pm. He was very efficient and I would use him again."
"Made a stressful situation easy to navigate with their simple system of providing an emergency tradesperson within a short time period. Fully explained the process before requiring commitment."
Download The App
✔ Lower costs in-app than over the phone
✔ Track your engineer on a live map
✔ Plus no payments taken until the work is complete