Save on call outs with our Hero Care plan
Unlimited Call Outs. Unlimited Repairs.
Protect your home and your wallet with a Home Care Plan from Emergency Hero.
You’ll get our same 5 star service with no unexpected or out of budget costs.
Choose The Right Plan For You
Reduce your monthly subscription by voluntarily paying a chosen call-out fee.
Reduce your monthly subscription by voluntarily paying a chosen call-out fee.
"Very professional electrician and showed up on time. Prices are high, but to be expected for an emergency service."
"Friendly, clear on cost and most importantly very quick!! Felt safe and informed about who was coming and when. Thoroughly recommend!"
"In Less Than 1 Hour a Plummer Came. He Looked at The Problem. He Had a Few Difficult Situations. BUT Managed To Overcome Them.""
"Had the problem fixed in no time and cleaned up all the mess. Very efficient and would highly recommend!"
"Called and was allocated a plumber straight away and a time window of 2 hours for arrival. The plumber arrived within 40 minutes"
"Called them and immediately they found me a emergency plumber in my area. He was with me within the hour, sorted my emergency out quickly and efficiently. "
"Quick response, brought in a VERY helpful and experienced plumber who bent over backwards to help out and arrange things for some urgent repairs."
"Rapid response, Excellent communication and very friendly, quickly sorted the problem. 100% would recommend and use again."
"Connor is brilliant - best physio I have ever seen. Switched on, passionate and explains everything clearly which I appreciate. Highly recommended."
"This company sent a lovely man to sort our drains, very polite and told us what he was doing at each step, would definitely call again."
"Never nice to need an emergency electrician, but these guys were great. Got us sorted in no time, and great customer service. Will definitely be keeping their number for future jobs."
"Emergency hero were great in getting my boiler working… arrived within 2 hrs ready for guests to arrive.. Kenneth was a true professional.. thank you 🙏🏻"
"Payment was simple no hidden costs. My engineer was informative and gave options and was out in 90 minutes."
"Quick, efficient service that gave us piece of mind when we needed an emergency electrician, the engineer who came out was with us in less than an hour and was fabulous."
"Really good service from Paul today came really quickly and explained everything to me. Fast reliable service would recommend this company."
"Paul King attended an emergency call out today and went above and beyond to ensure a mains pipe leaking into the kitchen of a care home was fixed so the kitchen can reopen."
"They go through everything with you and let you know all the details which puts your mind at ease I would recommend them 100 percent."
"Prompt, courteous response in our hour of need! (Our mains water supply pipe had been cut through by a plough; repaired asap, but loads of filthy water coming out of all taps and much reduced water pressure."
"The plumber arrived at 3.55pm, found the blockage, cleared it and qas finished by 4.45pm. He was very efficient and I would use him again."
"Made a stressful situation easy to navigate with their simple system of providing an emergency tradesperson within a short time period. Fully explained the process before requiring commitment."
Why Choose a Hero Care Plan
Our Hero Care plans have been designed for our customers who want full control of their call-out fees, knowing exactly what to expect every time.
Yearly Inspection Included
During your warranty period most manufacturers require you to have a yearly service to keep your warranty valid, that’s why we include this.
You Choose The Price
Our pricing is simple and straight-forward, you have full control over the price of your call-out fee and your subscription covers everything.
We Use Local Trades
We're not a big corporate firm, we use our network of friendly local emergency engineers, supporting local, highly-respected trades.
There’s Nothing Like a Hero Care Plan
Our Hero Care plans don’t just solve budget challenges, we have assessed the market to assure that our plans serve our customers rather than ourselves.
Comparison is based on the highest level of cover offered by each competitor compared with our Emergency Hero Complete Plan. Information correct as of 12/11/2025
